Darcey Quigley & Co Blog

Debt Recovery, Credit Management, Credit Control

How to become a better customer collection agent

Being a collection agent is not an easy job. You certainly have to be thick skinned and be ready to deal with every excuse and delay tactic under the sun. It also helps if you are a people person to skillfully deal with every type of debtor. One day you may get someone screaming at you and shouting profanities and the following day you get someone crying down the phone giving you their life...

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Finance, Debt Recovery, Outstanding Accounts, CICM, Credit Management

Credit Management Magazine Jan/Feb 2018 - Lynne Darcey Quigley speaks about Commercial Debt Recovery and How the Industry is Unregulated.

February 07, 2018 darceyquigley 0 Comments

This month DQ featured on the most recent issue of the Credit Management Magazine. Company owner Lynne Darcey Quigley was interviewed giving her views on the commercial debt recovery industry and how it is unregulated. We are currently undertaking the application process to be regulated by the FCA, although it is not a legal requirement unlike the consumer market. Lynne has chosen to undergo...

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