Darcey Quigley & Co Blog

When faced with overdue accounts it is important to recover your money as quickly and as cost effective as possible. 

“If I use a debt recovery agent, I will lose my customer and ruin my brand image”

With over 10 years of experience chasing late payers and bad debtors in the Commercial Debt Recovery industry, Darcey Quigley have heard it all. Having recovered millions of pounds of overdue accounts around the world we have experienced our fair share of weird and wonderful excuses for non-payment. With over 20 years of industry experience our Senior Credit Management Consultant, Pamela...

Recovering monies from clients within the UK can be challenging and very time consuming for many businesses and credit control departments.

Are you owed money from completed work and are given the excuse of “my client hasn’t paid me, so I can’t pay you”

Being a collection agent is not an easy job. You certainly have to be thick skinned and be ready to deal with every excuse and delay tactic under the sun. It also helps if you are a people person to skillfully deal with every type of debtor. One day you may get someone screaming at you and shouting profanities and the following day you get someone crying down the phone giving you their life...

It feels like the media are announcing the loss of a UK big name brand every week. Both small and big business are being affected by these loses as they are left out of pocket. Even those companies many of us used to consider to be ‘untouchable’ businesses are equally having extreme financial worries.

Client feedback is always important when delivering a service, finding out if customers were satisfied or if any improvements need to be made are key to driving your business forward. 

When outsourcing your debt recovery for the first time, many people are apprehensive and unaware of what actually happens to their debt. 

With a recent story involving a digger hitting headline news we thought we would tell you how to successfully deal with late payers!